Shipping

We believe that you shouldn’t have to wait for weeks for your new items to arrive. That’s why we offer SAME DAY dispatch along with a range of shipping options that offer both speed and value, getting your order to you in just one day or a few.

At the same time, we don’t want you to receive any damaged products. That's why we take great care to ensure that you receive your new supplies in perfect condition and we pride ourselves on our packaging. Paints are sent in sealed bags to avoid any damage from any leaks. We also use plenty of bubble wrap and packing material to prevent any damage from knocks and dumps. Along with our custom tape and fragile labels, you’ll know when your new goodies have arrived.

Orders placed before 2 pm Monday - Tuesday and before 1 pm on Thursday and Friday (we are closed on Wednesdays) are shipped the same day. Orders placed after 2 pm or on weekends/bank holidays are dispatched the next working day. Same-day dispatch is not guaranteed but the vast majority of orders are dispatched on the same day. Please allow up to three days for dispatch.

Delivery Options

Royal Mail

• We offer standard delivery with Royal Mail on most orders, with 48 or 24 services for parcels and large letters under 2 kg. You should receive your order within 1-4 days from dispatch.

• Royal Mail starts at £1.60 for large letters or £3.95 for parcels. Royal Mail aims to deliver within the advertised time frame of 48 hours or 24 hours, however, sometimes it can take a day or two longer.

• Please note this is not a tracked service. All Royal Mail options have delivery confirmation with GPS location for security.

DPD

• We offer delivery with DPD on large or heavy orders. If your order is over 2kg or a larger item such as a cutting mat, it will be shipped with DPD. This is a next-day service after collection and is fully trackable. DPD is not guaranteed and we cannot guarantee that your order will be shipped with them, some next items are shipped Royal Mail.